Frequently Asked Questions
Everything you need to know about your GODA beauty experience.
Are GODA beauty products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All GODA products are 100% cruelty-free and we offer a wide range of vegan-certified options. Check the product description for specific ingredient details.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location and local customs processing.
What is your return policy for opened cosmetics?
For hygiene reasons, we can only accept returns on unopened and unused products within 30 days of purchase. If you receive a damaged or defective item, please contact our support team immediately for a replacement.
Can I track my shipment in real-time?
Absolutely. Once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's journey.
What payment methods does GODA accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay.
Do you offer samples with every purchase?
We love letting you try new things! Every order includes two complimentary samples of our best-selling formulas so you can discover your next favorite GODA product.