Returns & Exchanges
At GODA, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we accept returns on unopened and unused products within 30 days of delivery.
Initiate Your Request
Log into your GODA account and visit the order history section to select the items you wish to return and receive a return authorization number.
Prepare Your Package
Securely pack the unused items in their original packaging, ensuring all safety seals are intact to qualify for a full refund.
Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing